Attract · Convert · Arrive
More New Patients. Consistent Practice Growth.
Marketing can make the phone ring. Your new patient coordinator owns the rest: conversion, follow-up, and a first visit that sticks. They live and breathe new patients.
Start building a stronger team today!
Build a New Patient Coordinator Who:
Five outcomes every new patient coordinator on this path is trained to deliver.
Owns the full new-patient cycle, from lead to arrival
Converts inquiries into scheduled appointments
Follows up unconverted leads by phone, text, and email
Delivers show rates with confirmations and a warm welcome
Grows referrals, reviews, outreach, and marketing ROI
Your Path to Excellence
Five steps from first call to a full new-patient schedule.
Each step is a group of courses on the platform. Assign the path to a new team member and the training runs in this order.
Own the Cycle
Lead, schedule, arrival, with clear accountability
Convert Inquiries
Rapport, discovery, and phone and online conversion
Follow Up
Stay on leads by phone, text, and email until they decide
Get Them In
Confirmations, expectations, welcome, and handoff
Grow the Flow
Referrals, reviews, outreach, and measure what works
What's Included
- Step-by-step training modules
- Practical tools and templates
- Real-world scenarios
- Quizzes and assessments
- Certificate of completion
Everything you need to build skills, confidence and real impact in your practice.
With DDS Success you will:
- Train every role quickly and efficiently.
- Free up your Office Manager and top team members.
- Empower new hires to succeed, while identifying those who aren’t the right fit.
What are you waiting for? Build a new patient coordinator who fills the schedule, starting today!
Start now and watch your practice grow!